PointClickCare
The software that runs more than half of US nursing homes, owned by its founders and private equity. A federal appeals court found its bot blocking was likely illegal information blocking.
US Court of Appeals, 4th Cir., Mar 12, 2025; PointClickCare about page- Valuation
- Over $5B (2022) in a share sale that closed April 2022, up from a reported $4B in January 2021.
- Reach
- About 27,000 facilities an appeals court says it serves more than half of US nursing homes.
- Watch
- Information blocking case a court barred it from locking out a rival's data bots; the case is still open.
- AI
- Advisor Suite AI tools for charting, referrals and billing in nursing homes, plus an ambient scribe.
- Liquidity
- Two staff sales employees could sell shares in the 2021 and 2022 secondary deals.
- Hiring
- 56 → 47 remote listings since Oct 10.
Subscriptions for care homes, plus data for hospitals and plans.
PointClickCare sells a cloud health record and billing system to skilled nursing and senior living operators. Since buying Collective Medical it also sells care-coordination data to hospitals and health plans. Outside apps pay a monthly fee per facility to connect. It says it serves 30,000+ provider organizations and has 400+ integration partners. It does not publish revenue or a split.
PointClickCare about page; fhir.pointclickcare.com, checked Nov 3, 2026- 1The default system in US nursing homesThe Fourth Circuit's opinion says it supports more than half of US nursing homes, about 27,000 facilities.US Court of Appeals, 4th Cir., Mar 12, 2025
- 2A large care dataset to train AI onIt claims the largest long-term and post-acute care dataset and 700M+ network patient visits. Its CEO says AI value depends on the data it ingests.PointClickCare, Jun 2, 2026; about page
- 3Outside vendors must plug into it400+ integration partners. Since March 2026 vendors must use its API programs or paid, monitored scraping; unsanctioned bots are barred.PointClickCare third-party data page, checked Nov 3, 2026
- PointClickCare$5.00BSecondary sale, Apr 22
- WellSky$3.00Bprivate, Jul 20
Private values are the last reported round; they can be stale. Listed values are market value. Bars start at zero.
Every round, and what its terms give away.
PointClickCare is private, so there is no share price. What its investors paid, and on what terms, is the closest thing to one.
- $5.00B
- latest valuation, Secondary sale Apr 22
- $200M
- annual revenue, as of Dec 31
- +25%
- growth, as reported
Said in 2018 it grew over 25% a year profitably. No newer figure.
Dragoneer release, Feb 28, 2018 (FY2017 revenue over $200M)Post-money valuations as reported. The line starts at zero. Rounds without a reported valuation are left off.
- Apr 22Secondary saleat $5.00BLed by Hellman & Friedman and JMI EquityUS$200M to $300M of shares bought from early investors and staff, per the Globe; valuation reported as above $5B. No new money.BetaKit citing The Globe and Mail, Jul 22, 2022
- Jan 6Minority investment and secondaryat $4.00BLed by Hellman & Friedman (new); Dragoneer addedUndisclosed amount. Unnamed sources told the Globe sellers (JMI, individuals, staff) sold US$600M to $800M; about $4B valuation reported.BetaKit citing The Globe and Mail, Jan 6, 2021
- Feb 28Secondary purchase$146MLed by Dragoneer Investment GroupBought shares from existing investors, taking it over 20% and making it the largest institutional holder. Some outlets say $186M in total.Dragoneer release via InsuranceNewsNet, Feb 28, 2018
- Feb 1Growth round$85MLed by Dragoneer Investment GroupCA$111M (about US$85M) with JMI Equity, an investor since 2011. Announced as it withdrew its IPO.BetaKit, Feb 1, 2017
- Down round or flat round?No. The 2022 share sale was reported above $5B, up from a reported $4B in January 2021. Both figures come from press reports, not the company.BetaKit, Jul 22, 2022Clear
- How much of the company the last deal soldRoughly 4% to 6%: US$200M to $300M of existing shares at over $5B. It was a resale, so no new shares diluted staff.BetaKit, Jul 22, 2022Clear
- Time since the last priced dealAbout 4.5 years since April 2022. No newer valuation is public, so today's share price is unknown. It reported profitable growth back in 2018; no recent profit figure.BetaKit, Jul 22, 2022; checked Nov 3, 2026Open
- Structured or unusual termsNone reported. The only Form D on SEC EDGAR is from 2016, so terms of the 2021 and 2022 deals cannot be checked.SEC EDGAR filing list, CIK 0001606766, checked Nov 3, 2026Open
- Who led the last dealsHellman & Friedman, a large buyout firm new to the company in 2021, took a board seat. The founders kept control.BetaKit, Jan 6, 2021Clear
- Tender offers or secondary sales for staffYes: employees were among the sellers in January 2021 and in the deal that closed April 2022. No later staff sale was found.BetaKit, Jan 6, 2021 and Jul 22, 2022Clear
- Layoffs in the last 12 monthsNo announced layoff in company news or press. Anonymous reviews claim cuts in late 2025; not verified.PointClickCare company news, checked Nov 3, 2026Open
Clear: checked, nothing found. Flag: found, with the source. Open: could not be checked.
No filing reported; 2015 IPO filing withdrawn Feb 1, 2017
- Apr 22, at $5.00B. Secondary: H&F and JMI bought US$200M to $300M from early investors and staff; valuation reported above $5B.
- Jan 6, at $4.00B. Secondary alongside H&F investment; staff among sellers; about $4B reported by unnamed sources.
What the record says, and what we think it means.
The fact is the source's. The read, in italics, is ours.
- 01Watch
A court said its bot blocking was likely illegal.
US Court of Appeals, 4th Cir., Mar 12, 2025The Fourth Circuit upheld an injunction for rival Real Time Medical Systems. PointClickCare conceded indecipherable CAPTCHAs facially count as information blocking under the Cures Act; about 700 facilities were locked out in 2023.
A merits fight is still pending. A loss could cost money and limit how tightly it controls access to data on its platform.
- 02Watch
New paid rules for outside access.
PointClickCare third-party data page, checked Nov 3, 2026Since March 20, 2026 vendors must use its API programs or authorized screen scraping, which carries a fee. Bots, browser extensions and credential sharing are unauthorized. It cites AI multiplying the ways data is accessed.
This is a revenue line and a control point. Given the court case, regulators and rivals will watch it closely.
- 03Neutral
Two tech CEOs joined the board in 2026.
PointClickCare, Oct 15, 2026 and May 28, 2026Taylor Rhodes (ex-CEO of Rackspace and Applied Systems) joined in May; Armughan Ahmad (ex-CEO of Appen) in October. Betsy Atkins and Rob Eberle left.
A board built for scale and AI. Such hires sometimes come before an IPO or sale, but nothing has been announced.
- 04Neutral
New CFO and a president under the founder-CEO.
PointClickCare, Jul 8, 2025; May 20, 2025Nicolette Turner (ex Headspace, Cardinal Health, Hillrom) became CFO in May 2025. Former CFO James Yersh was named president in July 2025. Co-founder Dave Wessinger is CEO since 2021.
A deeper bench around a founder. Still founder-led, so strategy is unlikely to swing fast.
- 05Neutral
It filed for an IPO once, then pulled it.
Renaissance Capital, Feb 1, 2017; SEC EDGARIt filed for a $100M Nasdaq IPO (ticker PCLK) in 2015 and withdrew it on Feb 1, 2017, taking Dragoneer money the same day.
It has stayed private for nearly a decade since. Equity holders have relied on secondary sales, not a listing.
- 06Good
Grows by buying.
BetaKit, Dec 31, 2020; Jan 17, 2024Bought Collective Medical (reported at US$500M to $1B, closed Dec 2020) and American HealthTech from CPSI (Jan 2024, price not disclosed).
Collective took it into hospitals and health plans. Expect more deals.
- 07Watch
Remote, with travel to offices.
Lever job board, checked Nov 3, 2026Of 79 open postings on Nov 3, 2026, 51 are remote and 28 hybrid. Postings say remote staff travel to Mississauga or Salt Lake City for onboarding and team events.
Budget for some trips. Many hybrid roles sit in the Toronto area.
What the hiring data says.
We save every company's roles, pay by team and level, AI share and churn every day, so each month this page can say more. Sparklines use their own scale.
Can AI agents do business with PointClickCare?
We checked the agent payment programs, developer docs and site rules an AI assistant would meet.
Gated for agents. Approved APIs only; bots are barred and paid scraping is policed. No llms.txt or MCP server.
Still Remote read- MixedCan outside bots and agents use the platform?Only through approved paths. Unsanctioned scraping, bots, browser extensions and shared logins are unauthorized; authorized scraping is monitored and charged.PointClickCare third-party data page, checked Nov 3, 2026
- YesStandard APIs for appsFHIR R4 APIs (US Core 3.1.1, SMART on FHIR) for patient, provider and bulk apps. Production apps need approval and a per-app, per-facility monthly fee.fhir.pointclickcare.com, checked Nov 3, 2026
- Not foundAn MCP server agents can callNo MCP server found on its site, developer portal or in search.checked Nov 3, 2026
- Not foundSite and docs AI tools can readpointclickcare.com/llms.txt, developer.pointclickcare.com/llms.txt and pcc.ai/llms.txt all return 404.checked Nov 3, 2026
- YesLets AI crawlers read its siterobots.txt names no AI bots. It blocks only /xmlrpc.php, /thank_you/, /concepts/ and /pdfs/ for all crawlers.checked Nov 3, 2026
- YesIts own AI agentsAdvisor Suite (Chart, Referral, Billing; MDS in beta) automates nursing home work inside its EHR. Vox Advantage, an ambient scribe, was due for general release in October 2026.PointClickCare, Jun 2 and Aug 12, 2026
Where PointClickCare puts AI to work.
- 1AI screens job applicantsIts Lever postings say it uses AI tools to help screen and assess candidates. 63 of 79 postings on Nov 3, 2026 carried that line.Lever job board, checked Nov 3, 2026
- 2Internal agents on Azure, with Claude and OpenAIAn AI solution engineer role builds internal agents with Azure OpenAI, AI Foundry and Copilot Studio, alongside Anthropic Claude and OpenAI models, for onboarding and data migration work.Lever posting, checked Nov 3, 2026
Fewer listings than on Sep 9, led by data.
What has to be true for $5 billion to hold?
The starting revenue is PointClickCare's own reported figure. A way to think, not a forecast, and not investment advice.
At 25x, PointClickCare needs $200 million of revenue to be worth $5 billion. Your world gets there with $313 million, so the next round likely prices above the last.
$100,000 of equity valued at the $5.00B Secondary sale price would be worth about $156,250 on paper in this world, before dilution from new rounds, taxes and vesting. Private shares only turn into cash at a sale, an IPO or a tender offer.
A way to think, not a forecast, and not investment advice.
BetaKit citing The Globe and Mail, 2021 and 2022The signals, and which way they push.
- TailwindA fast run of AI launches.
Advisor Suite in June 2026, AI discharge planning for health plans and hospitals in June, Vox Advantage in August.
- HeadwindNursing homes are slow AI buyers.
Its own study found 10% of skilled nursing decision-makers use AI and 65% are completely unfamiliar with it.
- HeadwindOpen data rules work against lock-in.
The Fourth Circuit let a rival's claim rest on the Cures Act information blocking rule, a path others could follow.
- TailwindAlready in most nursing homes.
About 27,000 facilities, more than half of US nursing homes, so new modules sell into an installed base.
Where PointClickCare ends up, if we had to bet.
Our calls, not facts. Each one is tied to something that already happened, so you can judge the reasoning.
- 1
PointClickCare lists on a stock exchange by 2031.
Long shot 16%IPOIt pulled its 2015 IPO and has used secondary sales for liquidity since. Founders keep control and no filing has been reported.
Renaissance Capital, Feb 2017; BetaKit 2021, 2022 - 2
A large secondary or a sale to a bigger fund changes the cap table by 2031.
Coin flip 50%M&AHellman & Friedman invested in 2021 and buyout funds usually seek an exit within several years. Past exits for investors came through share sales like 2018, 2021 and 2022.
BetaKit, Jan 6, 2021; Jul 22, 2022 - 3
AI modules become a standard add-on in most of its nursing home accounts.
Likely 72%AIIt already ships Chart, Referral and Billing Advisor inside the EHR staff use daily. A customer said if PointClickCare can solve it, they solve it there.
PointClickCare, Jun 2, 2026 - 4
Courts or regulators keep forcing it to open data access to rivals.
Likely 72%RegulationThe Fourth Circuit found its CAPTCHA lockouts likely information blocking. Its 2026 paid-access rules will face the same test.
US Court of Appeals, 4th Cir., Mar 12, 2025 - 5
It is still the top nursing home EHR in North America in 2031.
Likely 72%CompetitionIt runs more than half of US nursing homes and keeps buying rivals' customer bases, like American HealthTech.
US Court of Appeals, 4th Cir., 2025; BetaKit, Jan 2024
Read by the Still Remote research agent on November 3, 2026 from the sources linked on this page. Facts and scenarios only, not investment advice.